Should Business Analysts be responsible for cost / benefit along with requirements?

Posted by Robert Merrill on January 12, 2014 under Business Analysis and Requirements, Estimation, The Quantitative BA | Be the First to Comment

If you’re too busy to read this, please complete the 10-question survey by Friday 1/17/2013 instead!


Practitioners of Business Analysis, as represented by the International Institute for Business Analysis® (IIBA®), are following in the footsteps of Project Managers and the Project Management Institute (PMI®). BAs want to expand and professionalize their discipline. They believe, and I agree, that there’s more to Business Analysis than developing software requirements.

What I see the IIBA® not yet emphasizing, and Business Analysis practitioners not embracing, is perhaps the highest-impact expansion of the Business Analysis role: Cost / Benefit analysis of concepts, before they even become projects.

Expectations of implementation cost and schedule form early. By the time a project is approved and a Project Manager assigned, these expectations are hardening. The result is often an “aggressive” schedule, with all of the associated downstream problems I present on SlideShare in Room to Breathe: The BA Role in Project Commitments (my 2010 presentation at WI BADD®).

As the first person “on the ground” from the delivery team, the BA is uniquely positioned to help shape expectations of cost, schedule, and benefit, as well as requirements, into something achievable. Estimation, business cases, and cost / benefit analysis are hinted at in the BABOK®, but they are not emphasized. Further, many BAs limit themselves to the subjective—requirements elicitation and analysis—and leave the numbers in a vacuum. Nature abhors a vacuum, so numbers—often optimistic cost and benefits to get the project approved—appear from somewhere, and become a check that the delivery team has to cash.

I’d like to revisit this topic for my 2014 presentation at WI BADD®, and I’m seeking feedback everywhere I can. Please complete my survey by Friday 1/17/2014, and comment below.

Should BAs be involved in creating these early numbers? Do they have the skills and knowledge to do so effectively? Would it help their careers?

If you want to go into more detail, please complete my  Project Estimates and Cost / Benefit analysis.

I’d like to propose and give the most useful talk I can at WI BADD®, and my proposal has to be in by the 20th. Thanks!